Terms of Service | Cratoro

TERMS OF SERVICE

(Last Updated: August 7, 2026)

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", or "User") and Cratoro ("Cratoro", "we", "our", or "us"), the developer and publisher of ArrowBliss, a mobile puzzle game available on the Google Play Store. Please read these Terms carefully before downloading, installing, or playing ArrowBliss.

By installing or using ArrowBliss, you confirm that you have read these Terms, that you understand them, and that you agree to be legally bound by them. If you do not agree with any part of these Terms, please do not install or continue to use ArrowBliss.

These Terms should be read alongside our Privacy Policy, available at https://www.cratoro.com/privacy, which is incorporated into these Terms by reference. Together, these documents govern your use of ArrowBliss.

1. ELIGIBILITY

To use ArrowBliss, you must be at least 13 years of age. If you are located in the European Union or the United Kingdom, you must be at least 16 years of age. If you are under the applicable minimum age, you must not download, install, or use ArrowBliss. If you are between the minimum age and 18 years of age, you confirm that a parent or legal guardian has reviewed these Terms and agreed to them on your behalf. By using ArrowBliss, you represent and warrant that you meet the eligibility requirements described in this section.

2. LICENCE GRANT

Subject to your ongoing compliance with these Terms, Cratoro grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable licence to download and install one copy of ArrowBliss on a compatible Android device that you own or control, and to access and use ArrowBliss solely for your own personal, non-commercial entertainment purposes.

This licence does not include the right to:

Copy, reproduce, or distribute any part of ArrowBliss in any form or by any means
Modify, adapt, translate, reverse engineer, decompile, disassemble, or create any derivative works based on ArrowBliss or any part of it
Sell, resell, lease, rent, sublicence, lend, or otherwise transfer or commercialise ArrowBliss or any component of it
Remove, obscure, or alter any proprietary rights notices, copyright notices, or trademark notices appearing on or within ArrowBliss
Use ArrowBliss in any way that could interfere with, disrupt, or impair the experience of other users, or that could damage, disable, overburden, or impair our servers or infrastructure

This licence is automatically revoked upon any termination of these Terms, for any reason.

3. USER ACCOUNTS

ArrowBliss allows you to sign in with your Google Account to enable cloud-based game progress synchronisation across multiple devices. Signing in is entirely optional. The full game experience — all levels, daily challenges, daily streaks, and hints — is available without creating an account, in Guest Mode.

If you choose to sign in, you are responsible for maintaining the security and confidentiality of your Google Account credentials. Cratoro is not responsible for any loss, damage, or unauthorised access arising from your failure to keep your account secure. If you become aware of any unauthorised use of your account, you must notify us immediately at support@cratoro.com.

You agree to provide accurate information when interacting with ArrowBliss. We reserve the right to suspend or terminate access to your account if we believe that any information you have provided is inaccurate or that you have violated these Terms.

You may delete your ArrowBliss account at any time by going to Settings → "Delete Account" within the app, or by emailing us at support@cratoro.com. Account deletion is permanent and irreversible. All cloud-synced game progress, streak records, and profile information will be permanently erased and cannot be recovered. See our Privacy Policy for full details on data deletion.

4. IN-APP PURCHASES

ArrowBliss offers the following in-app purchase through the Google Play Store:

Remove Ads is a one-time, non-consumable purchase that permanently removes all rewarded advertisements from ArrowBliss for your Google Play account. Once purchased, it applies across all devices where you use ArrowBliss with the same Google Play account.

All in-app purchases are processed exclusively by Google Play Billing, operated by Google LLC. By completing a purchase, you agree to Google Play's terms and conditions in addition to these Terms. Cratoro does not collect, store, handle, or have access to your payment card details, banking information, or any other financial data. That information is managed entirely by Google.

All purchases made through Google Play are final and non-refundable, except as required by applicable law or by Google Play's own refund policy. If you believe you are entitled to a refund, you must submit your request directly through the Google Play Store. Cratoro has no ability to issue refunds independently of Google Play.

If you reinstall ArrowBliss, change devices, or clear the app's data, you can restore your Remove Ads purchase at any time by tapping "Restore Purchases" in the Settings screen. Your purchase is permanently linked to your Google Play account and can be restored on any device signed in to that same account.

Cratoro reserves the right to modify the pricing of in-app purchases at any time, with or without prior notice. If the Remove Ads product is ever discontinued, users who have already purchased it will retain access to the ad-free experience on devices where it has been activated.

You are responsible for any taxes, levies, duties, or similar charges applicable to your purchase under the laws of your jurisdiction. The price displayed at the time of purchase may or may not include such charges depending on your region.

5. VIRTUAL ITEMS

ArrowBliss features in-game hints that help you solve puzzles. Hints are earned through gameplay, by watching rewarded advertisements, or by other in-game mechanics. Hints and all other in-game items, rewards, achievements, level completions, streaks, and stars accumulated in ArrowBliss have no real-world monetary value. They cannot be sold, transferred between accounts, exchanged for cash, redeemed for any other consideration, or taken outside of ArrowBliss in any way.

Cratoro reserves the right to modify, balance, or discontinue any virtual item at any time for gameplay or business reasons, and Cratoro is not obligated to provide compensation for any changes made to virtual items.

6. PROHIBITED CONDUCT

When using ArrowBliss, you agree not to engage in any of the following:

Using any hacks, cheats, bots, automation tools, exploits, scripts, mods, or any other unauthorised third-party software to modify the game, gain an unfair advantage, or manipulate any aspect of gameplay
Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of ArrowBliss
Attempting to probe, scan, or test the vulnerability of our systems, servers, or networks, or to breach any security or authentication measures
Using any data mining, scraping, or automated data extraction tools on ArrowBliss or any of our infrastructure
Attempting to bypass, circumvent, or exploit the Google Play Billing system to obtain Remove Ads or any other feature without completing a valid purchase
Impersonating Cratoro, any Cratoro employee, another user, or any other person or entity in connection with ArrowBliss
Using ArrowBliss in any manner that violates any applicable local, national, or international law or regulation, including the Information Technology Act, 2000 (India)
Using ArrowBliss for any commercial purpose, including advertising, promoting, or selling any product or service, without our prior written consent

Violation of any of the above may result in the immediate termination of your licence and access to ArrowBliss, without notice and without any obligation on our part.

7. INTELLECTUAL PROPERTY

All content within ArrowBliss — including but not limited to all 145 puzzle levels, artwork, graphics, animations, sound effects, music, the user interface design, the game engine, the source code, trade names, and all associated intellectual property — is owned exclusively by Cratoro or its licensors and is protected under the Indian Copyright Act, 1957, the Trade Marks Act, 1999, and applicable international intellectual property treaties.

Nothing in these Terms transfers any ownership right, title, or interest in ArrowBliss or any part of its content to you. Your use of ArrowBliss is subject only to the limited licence granted in Section 2. All rights not expressly granted by these Terms are reserved by Cratoro.

If you submit feedback, suggestions, ideas, or comments about ArrowBliss to us — whether through email, social media, the Play Store, or any other channel — you grant Cratoro a perpetual, irrevocable, worldwide, royalty-free, sublicensable licence to use, copy, modify, publish, and otherwise exploit that feedback for any purpose, without any obligation to compensate you or to keep it confidential.

8. THIRD-PARTY APP STORES

You acknowledge that your download and use of ArrowBliss is subject to the terms and conditions of the Google Play Store, in addition to these Terms. These Terms are between you and Cratoro; they are not between you and Google. Google is not a party to these Terms and has no obligation to provide any support or other services in connection with ArrowBliss. If there is any conflict between these Terms and the Google Play Terms of Service with respect to a matter governed by Google's terms, the Google Play Terms of Service will take precedence for that matter only.

9. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ARROWBLISS IS PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. CRATORO EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

CRATORO DOES NOT WARRANT THAT ARROWBLISS WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, THAT IT WILL OPERATE WITHOUT INTERRUPTION OR BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE APP OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RISK AS TO THE QUALITY AND PERFORMANCE OF ARROWBLISS.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRATORO AND ITS DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GAME PROGRESS, LOSS OF STREAKS, GOODWILL, OR SERVICE INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH:

YOUR USE OF OR INABILITY TO USE ARROWBLISS;
ANY CHANGES MADE TO ARROWBLISS, INCLUDING THE MODIFICATION OR REMOVAL OF FEATURES;
ANY SUSPENSION OR DISCONTINUATION OF ARROWBLISS OR ANY PART OF IT;
THE CONDUCT OR CONTENT OF ANY THIRD PARTY, INCLUDING THIRD-PARTY SERVICES INTEGRATED INTO ARROWBLISS.

IN NO EVENT WILL CRATORO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF ARROWBLISS EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO CRATORO IN THE TWELVE MONTHS PRECEDING THE CLAIM; OR (B) INR 100 (ONE HUNDRED INDIAN RUPEES).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. IN SUCH JURISDICTIONS, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Cratoro and its officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) that arise out of or in connection with: (a) your use of ArrowBliss; (b) your violation of any provision of these Terms; or (c) your violation of any third-party right, including any intellectual property right or right of privacy.

12. TERMINATION

Cratoro may suspend, restrict, or permanently terminate your access to ArrowBliss at any time, with or without notice, and with or without cause, including but not limited to if we reasonably believe that you have violated these Terms or engaged in conduct harmful to other users, Cratoro, or third parties.

You may terminate these Terms at any time by uninstalling ArrowBliss from your device and, if applicable, deleting your account as described in Section 3. Termination does not entitle you to a refund of any purchases made through Google Play.

Upon termination for any reason, the licence granted to you under Section 2 will immediately and automatically cease. Sections 7, 9, 10, 11, and 13 of these Terms will survive any termination.

13. GOVERNING LAW AND DISPUTES

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms or your use of ArrowBliss shall be brought exclusively in the courts located in Delhi, India, and you hereby consent to the personal jurisdiction of those courts.

Before initiating any formal legal proceedings, you agree to contact us first at support@cratoro.com and describe the nature of your dispute. We will make a good-faith effort to resolve your concern within 30 days of receiving your notice. If we are unable to reach a resolution within that period, either party may pursue formal legal remedies in accordance with this section.

To the extent permitted by applicable law, any dispute resolution proceedings shall be conducted on an individual basis and not as part of any class, consolidated, or representative action.

14. UPDATES TO ARROWBLISS

Cratoro reserves the right to update, modify, add, or remove features of ArrowBliss at any time, with or without prior notice. Updates may be delivered automatically through the Google Play Store. By continuing to use ArrowBliss after an update, you accept the updated version of the app. Cratoro is not liable for any loss of data, progress, or features resulting from an update.

15. CHANGES TO THESE TERMS

We may revise these Terms at any time by updating this page. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via an in-app notification upon your next launch of ArrowBliss. Your continued use of ArrowBliss after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using ArrowBliss.

16. MISCELLANEOUS

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions will continue in full force. Cratoro's failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. You may not assign or transfer any of your rights or obligations under these Terms without the prior written consent of Cratoro. Cratoro may freely assign these Terms without restriction.

17. CONTACT US

If you have any questions, concerns, or legal notices relating to these Terms or ArrowBliss, please contact us:

Cratoro Email: support@cratoro.com Website: https://www.cratoro.com/ Privacy Policy: https://www.cratoro.com/privacy Terms of Service: https://www.cratoro.com/terms